Thanks for purchasing from our website!
We offer a full money-back guarantee for all purchases made on our website! If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked! You are eligible for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product for the first two weeks to discover whether it meets your needs.
To start a return just pop an e-mail over to firstname.lastname@example.org or contact us via our Instagram page https://instagram.com/_crystalroseuk
Note - Returns can be sent back in the box they came in and it is the buyers responsibility to cover the return cost which starts at £4.85 via Royal Mail Signed for post, however this amount is subject to the value of the item as it must be fully covered in case of loss or breakages
Please send a clear photo of your Royal Mail receipt for proof of postage to either of the contacts above, the refund will be processed as soon as it’s received.